Editorial policy

Where the facts come from

Every address, fee, deadline and quotation on a content page comes from a primary source. That means the organization that sets the fact:

• USPS for postal services and prices: the Domestic Mail Manual, the price list (Notice 123) and USPS's own help articles.
• The IRS for where a form is mailed and how it is signed: the "where to file" pages on irs.gov, form instructions and the regulations.
• The text of the law and the agencies that enforce it, such as the CFPB and the FTC, for consumer letters.
• The company itself for a company's mailing address: its own website or its own printed form. We do not copy addresses from other sites that list them.

Each page links the source it used and shows the date we read it.

What we do when a source is silent

If a source does not say something, the page says that the source does not say it. We do not fill the gap with a guess. A fact we could not confirm is left out.

Two checks before a page is written

1. One question per page. We decide which single search the page answers, so that two pages do not answer the same question.
2. Reading what is already there. We read the top results for that search and write down what they leave out or get wrong. A page is written only if we can add facts from a primary source that those pages do not have.

Dates on the pages

The date on a page is the date we last read its source. It is not a promise that nothing has changed since.

We do not publish a re-check schedule, because we would rather show the real date than promise an interval. Two things do trigger a new read: USPS publishing a new price list, since our USPS fees come from it, and a reader telling us something looks out of date.

If a page and its source ever differ, the source is right.

Corrections

Write to support@certisent.com, name the page and say what looks wrong. A link to the source that shows the current fact helps. We read the source again and, if the page is wrong, we fix it and change its date.

How AI is used

We use AI tools to help research and draft the pages on this site. Every address, fee, deadline and quotation is checked against the linked primary source before a page is published. TUGBERK C OZEN is the author of the pages and is responsible for what is published.

The pictures on content pages are AI-generated illustrations. They are not photographs of real people, real post offices or real documents.

Email support at support@certisent.com. We reply within one business day. See the contact page.

What the pages are not

Nothing on this site is legal or tax advice. The pages report what agencies and companies publish about where and how to mail something. For advice about your own situation, talk to a lawyer or a tax professional.

Templates are fill-in forms. We do not promise any result from sending a letter. Sending a credit dispute does not mean the item will be changed or removed.

Forms that need a signature in ink

Before we publish an address page for a form, we read how that form must be signed. Certisent prints what you upload, so a signature arrives as a printed image. If the agency does not clearly accept a scanned or digital signature on the paper form, the page says so in a visible warning, the send button is closed for that form, and the page tells you to sign the original and mail it yourself.

Money and independence

Certisent earns money when you pay to mail a letter through it. The pages do not carry advertising, star ratings or customer reviews. Certisent is not affiliated with USPS, the IRS, any credit bureau or any government agency.